The retail industry is one of the biggest creators of data on the planet. For every second of every day, retailers of all sizes are tracking the movement of product. From the moment it is dispatched from the factory to its actual purchase in store, each piece of data created has the potential to provide retailers with a competitive edge to outperform their peers.

This is true for behemoths, like Walmart, right down to independent retailers and wholesalers.

A landscape growing in complexity

With thousands of SKUs and constant changes to ranges and promotions, as well as shopper behaviour, retailers are being called on to manage an increasingly chaotic landscape. The key to success is quite simply, the ability to make the best, most accurate or data-driven decisions.

For retailers, access to the right data has the power to:

  • Streamline logistics & operations.
  • Measure price, promotion, and in-store activity performance.
  • Keep them in-tune with customer needs.
  • Inspire business strategy & highlight growth opportunities.
  • Empower suppliers with data-driven insights promoting mutually beneficial collaboration

However, becoming a truly data-driven retailer requires a considerable investment in people, culture, and technology.
In the past, only a few retailers had the budget and resource to make this investment, leaving most retail and wholesale players in South Africa unable to leverage their data.

Download the white paper (PDF) for more information

The linear customer journey has been scrambled.

Today’s path to purchase includes multiple touchpoints both off and online. Brands are having to prioritise and measure their data strategy to keep up with the demands of more informed customers with a range of competing products at their fingertips.
The evolution of the omnichannel shopper, who uses a combination of brick-and-mortar and online channels, is a massive opportunity for brands and poses a dangerous risk if ignored. The opportunity lies in the data.

Download the white paper (PDF) for more information

You are a professional Business Analyst and a technically proficient team member with strong business process and best practice knowledge as relates to application design and development.

You have ‘stickability’ when it comes to embarking on a steep learning curve to fully understand the DataOrbis technology stack, processes and service offerings.

You are skilled in executing business analysis tasks and completing the required specification documentation to ensure that new development projects and relevant project enhancements are delivered on time and according to user requirements. Where required, you can be counted on to drive testing through the various test cycles and will be responsible for creating and facilitating testing plans, test cases and running user acceptance sessions.

You have strong attention to detail and can put together reader friendly digital “user guides” ensuring that all and sundry have the know-how for the successful usage of application enhancements.

You are proactive and tenacious and are happiest when assisting, gathering, analysing and validating business requirements in the execution of Business Analysis tasks.

You are interpersonally skilled and a strong administrator who loves data and are comfortable in collaborating, engaging with and building rapport with various development teams and both internal and external application users as required.

You enjoy working within a team-based environment and are confident in your communication to effectively manage both up and down, communicating continuously, and ensuring that all involved are aware of timelines and deliverables as per the user requirements.

You will be part of the Development team and will report directly into the Product Manager. You will work closely with all Development team members and business stakeholders ensuring the development and delivery of technical solutions according to the user needs.

RESPONSIBILITIES AND DELIVERABLES

  1. Project Requirement Gathering & Documentation
    • Understand the needs of multiple stakeholders by professionally engaging with internal team members and external stakeholders through the running of requirement gathering sessions.
    • Effectively understand business requirements and translate these into usable technical solutions.
    • Develop and maintain functional specification documents for internal projects and relevant project enhancements including business requirement specifications and project charters
    • Negotiate project requirements and assist with / provide support in defining needs and managing expectations on an ongoing basis.
    • Ensure sign off of requirements both ahead of and during development phase.
    • Understand, document, and escalate project risks and work closely with the full Development team to design and implement solutions.
    • Assist in estimations of effort.
    • Ensure project deliverables are uploaded and constantly updated in the Company’s project management software.
    • Manage version control through the development cycle.
    • Facilitate and coordinate User Acceptance Testing.
    • Creation of, and training in, Standard Operating Procedure documentation.
  2. Development Team
    • Work hand in hand with the Product Manager on all client and business projects.
    • Create and confirm, with the Product Manager, user stories / use cases relevant to new projects as they arise.
    • Assist in the estimation of effort and building of Project Plans with the Product Manager and Technical Software Development Manager.
    • Ensure assigned story points and work items are maintained and updated on JIRA Portfolio.
  3. Training Role
    • Ensure that all specification, standard operating procedure, and training documentation is up to date and current.
    • Plan, schedule and ensure that all team members receive training on any new client or business project that is implemented into a production environment.
    • Train and mentor new team members by conducting training.
    • Identify learning opportunities to empower team members.
    • Participate in the feedback sessions with team members, capture outcomes, suggestions or requirements and assess relevance and priority. Add new tickets into existing project epics or backlogs.
  4. Ad-Hoc Tasks and Admin Duties
    • Attend and contribute to daily stand-up meetings and all project related sessions.
      • Monitor progress on project delivery, and the continuous removal of roadblocks ensuring deliverables and deadlines are met.
    • Carry out more complex and detailed ad hoc tasks and projects as briefed in by the Product Manager.
    • Troubleshoot and resolve complex ad hoc issues and communicate progress and challenges on an ongoing basis.
    • Complete timesheets
    • Other tasks as identified and required.

MEASURE OF PERFORMANCE (How the job is actually measured and what success looks like)

  • Ability to identify user goals, objectives and requirements and translate these into usable technical solutions for both client and internal business projects.
  • All projects are completed to specifications/contractual agreement by due date.
  • Manage feedback loops as they emerge and update and amend as required.
  • Data quality and integrity is continuously achieved, and complex issues are resolved timeously.
  • Complex issues are resolved without the need for escalation, by adapting procedures tools and techniques.
  • Identify and implement improvements and changes to processes ensuring that they are continuously improved and upgraded.
  • Standard operating procedure documents are compiled, shared and trained into client and business for continued excellence in operational delivery.
  • Target KPI’s met or exceeded.

 YOUR SKILLS AND EXPERIENCE INCLUDE

A tertiary qualification – BCom, Information Management or equivalent with the relevant Business Analysis Diploma or certifications. Minimum 2 years industry related work experience in a business analysis role. Agile/Scrum certifications would be beneficial.

  • High proficiency in Microsoft Office (Windows, Outlook, Excel, Word, Project)
  • In depth knowledge of cloud service offering (i.e.: Microsoft Azure)
  • Experience in requirements gathering for software development projects
  • Understanding of data warehousing and databases
  • Highly numerate with excellent attention to detail
  • Strong specification and documentation writing skills
  • Excellent interpersonal skills with the ability to professionally communicate and interact with both internal team members and external clients on an ongoing basis as well as communicate progress, developments and difficulties encountered.
  • Excellent time management skills with the ability to prioritise and execute tasks to meet deadlines as specified
  • Troubleshooting skills with the ability to investigate and resolve issues on either an individual basis or in conjunction with the team
  • Flexible and agile with the ability to work on multiple concurrent clients and projects

 KEY PERSONAL ATTRIBUTES INCLUDE

  • Excellent organizational and planning skills.
  • Effective time management to prioritize and execute tasks to meet deadlines as specified.
  • A strong team player with excellent communication and interpersonal skills.
  • Strong relationship building and negotiation skills with the ability to build and elicit trust.
  • Ability to learn and adapt to change in a high paced rapidly changing environment.
  • Ability to work on multiple concurrent projects, deliveries and competing demands.
  • Troubleshooting ability with the ability to develop logical solutions to fit situations and expectations and/or follow specifications.
  • Ability to manage growth and work under pressure.
  • High levels of initiative, proactivity and delivery orientated.
  • High attention to detail.
  • Service and delivery orientated.
  • A process driven individual.
  • Highly analytical with problem solving skills.
  • Innovative and results driven.
  • Passionate and self-motivated with a sound values and belief system.

How to apply

If you meet the above criteria and would like to join our dynamic team, “please click here

When applying, please ensure you have the minimum requirements. Applicants must have a valid South African or be a permanent resident.

DataOrbis is a member of the Smollan business and is a leading global data management and insights company, that leads change by connecting people to their data. Working predominantly in the  fast-moving consumer goods (FMCG) industry we enable environments where clients and their brands can thrive. We do this by combining people, process, and leading-edge cloud technology to facilitate and inform business decisions that are customized to our clients’ needs. With a wealth of experience and expertise in information technology and market information services in the FMCG and retail industries, over the past 10 years we have become a leader in our field by constantly differentiating and evolving our offerings to meet our client needs.

We currently have offices in South Africa, Kenya, and the UAE and always aim to constantly engage our team in a winning environment. Our values of Trust, Accountability, Innovation and Teamwork are the absolute foundation of our business, and through these we are able to attract, recruit, retain and develop the best talent in order to ensure we are building the right skills, at the right place, at the right time.

Data is the oil of the 21st century, and the way in which we apply it to understand the world, our business, and our clients’ needs is key. We are thus looking for enthusiastic, resilient, agile, and strategic thinking graduates that will be in their element in assimilating, processing or visualising data in order to understand, make sense of and find the story within the detail.

So if you are newly qualified (or even have a year or two’s experience), have a curious and inquisitive mind and a real passion for data, coupled with the hunger to understand how it can be utilized in making a positive difference for our clients, then we may have just the opportunity for you!

At DataOrbis, you will embark on a journey into a world of work that is agile, ever changing and will push you to think out of the box and allow you to immerse yourself in our industry. With roles within both our DevOps and Data Visualisation teams, you will have the opportunity to connect and engage with brilliant minds who will assist, support and motivate you to perform at your best. You will be part of a goal driven environment and will work within a team that is passionate, engaged, and thrives on innovation.

You have a hunger and drive to grow, and are open to new learnings and challenges. You use these as a means of excelling in your role, in order to better understand the retail and FMCG industry, the world of data.

You are not afraid of numbers or technology and have the “stickability” when it comes to embarking on steep learning curve and figuring out how to use new and complex software and tools. You have excellent attention to detail, accuracy is a non-negotiable in your work output and you are deadline driven, always ensuring that timelines are met.

You enjoy working within a team-based environment and enjoy getting stuck in where needed. You have strong interpersonal skills and are confident in your communication and can professionally engage and build rapport with both the internal and external teams.

YOUR SKILLS AND QUALIFICATIONS

A tertiary qualification in Business Science in Marketing, BCom IS, Economics, Statistics, Business Administration, Market Research or equivalent. Any industry related working experience in FMCG, Customer Insights, Market Research, Data Management and Processing or Insights and Analytics would be an advantage but is not a necessary requirement.

  • High proficiency in Microsoft Office (Windows, Outlook, Excel, Word, Project, Teams).
  • Highly numerate with excellent attention to detail.
  • Flexible and agile with the ability to work on multiple concurrent projects.
  • Excellent time management skills with the ability to prioritise and execute tasks to meet deadlines as specified.
  • Proactive and confident with the ability to communicate progress, developments and difficulties encountered on an ongoing basis.

KEY PERSONAL ATTRIBUTES INCLUDE

  • The ability to work under pressure.
  • A strong team player with an impeccable work ethic.
  • Effective time management skills in order to meet deliverable and deadlines.
  • Excellent interpersonal and communication skills in order to communicate progress and developments.
  • Strong attention to detail.
  • Innovative and results driven.
  • Passionate and self-motivated with a sound values and belief system.

How to apply

If you meet the above criteria and would like to join our dynamic team, “please click here

When applying, please ensure you have the minimum requirements. Applicants must have a valid South African or be a permanent resident.

You are an all-round “techie” with strong interpersonal and trouble shooting skills and are fluent in ‘tech” talk to effectively communicate and unlock data sources by implementing and monitoring our data extraction and automation solutions across our clients and data sources as required.

You don’t need much hand holding and are a proactive multi-tasker with very strong organisational and administrative skills to efficiently manage and handle numerous tasks and data extraction projects in a structured manner while remaining calm and collected.

You troubleshoot with ease and are systematic at working through processes to identify and resolve issues timeously and effectively. You display patience in the resolution of issues and working in an ever-changing environment energises you.

You are confident in engaging professionally with and in building rapport with both the internal team as well as external clients and data sources. You can communicate technical issues to technically competent individuals as well as explain technical issues in layman’s terms in order to ensure understanding. You are not afraid to e-mail or pick up the phone to communicate and execute on tasks with individuals based across our geographic landscape.

You love data or technology and have “stickability” when it comes to embarking on a steep learning curve and figuring out how to use our tools and systems. You are acutely focused and comfortable monitoring the performance of numerous data extracts and “downtime” is a word that doesn’t exist in your vocabulary. You are deadline driven always ensuring that timelines are met if not beaten.

It will be to your advantage to have experience and/or knowledge of Network Infrastructure, MSQL Server and Project Management and the role you play within the business will be crucial in ensuring that we seamlessly set up and receive data on an ongoing basis, through the execution and management of all project and ad hoc tasks for data source extraction and automation solutions.

RESPONSIBILITIES

  • Manage and monitor the automated data feeds across the regions and troubleshoot and resolve issues ensuring the efficient and continuous feeds of data as required
  • Sets-up and execute on new data extraction and automation tasks, interacting with data sources via e-mail, telephone and face to face in order to secure data feeds, receive data in required formats and architect solutions
  • Owns the installation process for automated data sources and schedules installations, provides on-site and telephonic support and co-ordinates and manages 3rd party suppliers
  • Schedules, manages and drives the planning meetings with the Business Development, Client Success, Data Extraction, Projects and Operations teams.
  • Identifies and provides on-going feedback regarding additional functionality or improvements that can be made to the data automation and extraction process
  • Upon the accurate completion of automation of a data source, hands over to the Projects team for configuration of the data source for ongoing delivery.

 YOUR SKILLS AND EXPERIENCE INCLUDE

A relevant qualification preferably an IT Degree, a Diploma or Relevant Microsoft Certifications. Knowledge of or any experience with hardware, ETL and ERP/Accounting Systems configuration would be a distinct advantage but is not a necessary requirement.High proficiency in Microsoft Office (Windows, Outlook, Excel, Word)

  • High proficiency in Microsoft Office (Windows, Outlook, Excel, Word)
  • A conceptual understanding of Data Warehousing theory and best practices would be advantageous as would exposure to and understanding of SQL queries, ERP systems and accounting packages
  • Knowledge of Microsoft client operating systems and network infrastructure
  • Excellent time management skills with the ability to prioritise and execute tasks to meet deadlines
  • Excellent interpersonal skills and the ability to professionally collaborate and communicate and interact with both internal team members and clients and data sources
  • Troubleshooting skills with the ability to investigate and resolve data related issues on either an individual basis or in conjunction with the technical team
  • Flexible and agile with the ability to work on multiple concurrent projects
  • Pro-active and confident with the ability to communicate progress, developments and difficulties encountered on an ongoing basis
  • Sound problem-solving skills with the ability to develop logical solutions to a query or process and/or follow guidelines and specifications
  • A strong team player with excellent communication and interpersonal skills
  • Innovative and results driven
  • Passionate, self-motivated with a sound values and belief system and a sense of humor
  • 1 year of developmental experience in any of the languages/methodologies below would be advantageous:
    • C#, .Net, ASP, MVC, SQL Server, Python, R
    • WCF Experience in using XML, JSON Webservices and RESTful Services
    • Data Access through ADO.NET, Entity Framework
    • Intermediate knowledge in OOPO/OOD, Design Patterns and SOLID
  • Conceptual understanding of Agile methodologies and project management
  • Jira
  • Conceptual understanding of Data warehousing and Kimball methodologies
  • Conceptual understanding of API’s

PERSONAL ATTRIBUTES

  • Effective time management skills in order to meet deliverables and deadlines
  • A strong team player with excellent communication and interpersonal skills
  • Strong attention to detail
  • Ability to work under pressure
  • Strong team player
  • Service and delivery orientated
  • Innovative and results driven
  • Passionate and self-motivated

How to apply

If you meet the above criteria and would like to join our dynamic team, “please click here

When applying, please ensure you have the minimum requirements. Applicants must have a valid South African or be a permanent resident.

You are a skilled professional who is honest and passionate about the work you do, always looking to add continuous value.

You have a keen understanding of modern tech stacks, being highly competent at both design and execution.

You are analytical, always looking for ways to do something better and faster thus creating and delivering a world-class customer experience. You think about problems from a business perspective, are pro-active, self-directed and strive to achieve continuous growth.

You like to work collaboratively in an agile, team-based environment, engaging professionally with both individual team members as well as across departments. You also enjoy mentoring less experienced developers and helping them to develop their coding, problem solving and project related skills.

You are detail oriented, highly logical and a big picture thinker. Who excels understanding the end user, requirements gathering, research and project execution.

You are forth right but respectful in your engagements with others. Working closely and continuously communicating with the Technical Software Development Manager the Product Manager, your Development teammates and the extended team, when required.

RESPONSIBILITIES

  • Work collaboratively with all stakeholders to ensure optimal solutions are understood, planned, developed, and implemented.
  • Support existing, and develop new, functionality and components.
  • Do root cause analysis on bugs to find and fix the cause of a problem.
  • Actively participate in research, discussions and decisions on software architecture, development processes, and other standards.
  • Assist in generating functional and technical specifications for applications and ensuring that development adheres to these.
  • Translate business requirements and functionality into practical and well-designed applications.
  • Liaise with Product Manager and Technical Software Development Manager to assist with project scoping and plan development.
  • Create unit and integrated system tests to show that the developed functionality works as intended.
  • Work effectively in a team environment while adhering to product software development processes and standards.
  • Incorporate the work done by other developers and do whatever is necessary to get the system to work again with the changes, including debugging other people’s code, making changes to test data, etc.
  • Mentor junior developers in terms of technology, best practice, and design.
  • Contribute to a culture of mutual trust, support, and confidence within the IT team and in relationships with the business.

 YOUR SKILLS AND EXPERIENCE INCLUDE

Relevant tertiary qualification in Information Technology or Computer/Engineering Sciences. or a similar field. Minimum 6 – 8 years web-based application development experience.Experience in developing rich applications with HTML, CSS, and JavaScript.

  • Experience working in an Agile Development environment.
  • Strong theoretical programming grounding.
  • Ability to develop code that adheres to high standards of efficiency and technical quality.
  • A good understanding of the SDLC process, tools and techniques specifically as applied to software development methodology.
  • Understanding of and experience in Data and Database storage technologies.
  • Excellent verbal and written communication skills.
  • Knowledge in generating system specification documentation and project plans.
  • Experience in overseeing, checking, and guiding fellow developers.
  • Knowledge and ability to contribute and participate in all aspects of the SDLC

TECHNICAL SKILLS – Knowledge of and Experience In:

  • Essential:
    • C# (SOLID design principles)
    • .Net (4.0 – 4.8)
    • ASPx
    • SQL Server
    • XML, JSON, Web Services, and RESTful APIs
    • Entity Framework
    • HTML5
  • Advantageous:
    • .NET Core
    • OData
    • MV* UI frameworks (AngularJs / Angular 9 – 12)
    • JavaScript (jQuery, Ajax, etc.), lambda expressions (LINQ)
    • CSS, LESS, Bootstrap, d3.js, SPA
    • Advanced knowledge of OOP/OOD, Design patterns, and SOLID
    • Azure DevOps, source control and continuous development.
    • Azure Cloud computing (function or logic apps), storage and hosting fundamentals

 KEY PERSONAL ATTRIBUTES INCLUDE

  • Able to work under pressure and meet deadlines
  • Delivery focused and results driven
  • Problem solving mentality
  • Strong attention to detail / methodical
  • Out of the box and big picture thinker
  • Innovative
  • Growth orientated
  • Accountable – likes to take ownership
  • Organized with excellent time management
  • Professional
  • Ability to pick up new technologies easily
  • Logical (Ability to design frameworks \ libraries)
  • Natural leadership qualities

How to apply

If you meet the above criteria and would like to join our dynamic team, “please click here

When applying, please ensure you have the minimum requirements. Applicants must have a valid South African or be a permanent resident.

You LOVE data and are happiest when delving into the numbers in order to understand, make sense of and find the story within the detail. You can clearly and easily spot the gaps and identify the opportunities by looking at graphs and charts, and you enjoy a challenge and don’t shy away from finding a solution to a problem.

You have an analytical mind with the creative ability to simplify and visually represent data in an easy to understand and aesthetically appealing way.

You are not afraid of numbers or technology and have “stickability” when it comes to embarking on a steep learning curve and figuring out how to use new and complex software. You enjoy calculations and attention to detail and accuracy are non-negotiables in your work output and deliverables.

You enjoy working within a team-based environment and are positive and proactive and enjoy getting stuck in where needed. You have strong interpersonal skills and are confident in your communication and can engage professionally with and build rapport with both internal team members and external clients as required.

It will be to your advantage to have experience or an interest in market research and the role you play will be crucial in ensuring that the insights team identifies, articulates and provides powerful and actionable insights to our clients within the FMCG industry and beyond.

You will work in a cross-functional team and will report directly into the Delivery Manager. You will be working closely with the Projects, Operations and Commercial teams in the development and running of client reports on a monthly, weekly or daily basis, and on client specific projects, reporting and analysis as assigned.

RESPONSIBILITIES

  • Running of monthly reports and checking as required
  • Delivery of monthly reporting frameworks to end users
  • New report set-ups and ongoing development and changes to existing reports
  • Development and delivery of client specific reporting in conjunction with the Commercial Team
  • Carrying out of other ad-hoc Insights requests

YOUR SKILLS AND EXPERIENCE INCLUDE

A tertiary qualification, Business Science in Marketing, PDGM, BCom Marketing or equivalent. Industry related working experience in FMCG, Customer Insights, Market Research or Retail related industry would be an advantage but is not a necessary requirement. Any Tableau related experience or exposure would by highly advantageous.

  • High proficiency in Microsoft Office (Windows, Outlook, Teams, Excel, Word, Project)
  • Experience in data analysis and databases would be advantageous
  • Highly numerate with excellent attention to detail
  • Excellent time management skills with the ability to prioritise and execute tasks to meet deadlines as specified
  • Troubleshooting skills with the ability to investigate and resolve issues on either an individual basis or in conjunction with a technical team
  • Excellent interpersonal skills with the ability to professionally communicate and interact with both internal team members and external clients on an ongoing basis
  • Flexible and agile with the ability to work on multiple concurrent projects
  • Pro-active and confident with the ability to communicate progress, developments and difficulties encountered on an ongoing basis

KEY PERSONAL ATTRIBUTES INCLUDE

  • The ability to work under pressure
  • Effective time management skills in order to meet deliverables and deadlines
  • A strong team player with excellent communication and interpersonal skills
  • Innovative and results driven
  • Passionate and self-motivated with a sound values and belief system
  • Strong attention to detail
  • Methodical with a thorough approach to work

How to apply

If you meet the above criteria and would like to join our dynamic team, “please click here

When applying, please ensure you have the minimum requirements. Applicants must have a valid South African or be a permanent resident.

Click here to read the first-ever DataOrbis quarterly newsletter. We hope you enjoy it!

 

Since opening its doors DataOrbis has been compiling detailed intelligence reports for players in the fast-moving consumer goods (FMCG) industry. Initially using PDFs to deliver the data, the company quickly realised these static reports didn’t allow clients to delve into the data the way they wanted them to.

Keen to innovate and find a better solution, DataOrbis opted to implement Gartner-recommended analytics platform Tableau in 2013. The result is interactive reports delivered to clients on a daily basis.

“Tableau’s visual approach to analytics allows us to present a huge amount of data in a way that doesn’t overwhelm our clients. Today 98% of our reports are delivered in Tableau allowing clients to interrogate every aspect of their data using intuitive dashboards and filters in near-real time,” said Nicola Lapage, DataOrbis’ Head of Insights.

Read more about how DataOrbis is using Tableau to revolutionise the way their clients use data to boost performance.